Some Fluid Topis customers leverage Fluid Topics functionalities outside a standard portal. Below are a few examples:
- Headless CMS integrations.
- Case deflection components.
- Custom interfaces.
For these implementations to also benefit from the Fluid Topics Analytics, Fluid Topics version 5.2 integrates an API that enables any application to send UI-triggered events directly to Fluid Topics. This ensures that all user interactions, even those outside the standard portal, are fully tracked and included in analytics reports. For more information, see Interface-triggered events.
This new capability offers greater flexibility in managing document resources.