The Chatbot component allows designers to add a window in which users can interact with an AI-powered chatbot. The Chatbot component uses the content of the portal to give accurate answers with sources to users.
To add the Chatbot component to a page, drag and drop the component onto the canvas.
In the Settings menu, it is possible to configure the Chatbot component as follows:
-
Select a Chatbot AI profile.
AI profiles link a large language model (LLM) with Fluid Topics through an API key. An AI profile contains a system prompt or message.
-
Choose whether links provided by the chatbot open in a new tab.
- Configure the welcome message using plain text or localized labels.
- Apply search filters.
- Add preset questions.
- Modify the component's icons.
- It is possible to access logs of Chatbot conversations using the Chatbot traces menu.
- It is possible to style the Chatbot component through the Theme Studio.
- AI is a premium feature and requires a subscription. Get in touch with a Fluid Topics representative for more information.
- The Chatbot component calls the Retrieval-augmented generation (RAG) web service.
- The Chatbot component requires the
AI_USERuser role. It is possible to limit the availability of the Chatbot by assigning theAI_USERuser role to specific groups or users.
- The Chatbot component cannot access content outside Fluid Topics.
- The Chatbot bases its answer on a configurable number of search results defined in the associated AI profile. By default, the Chatbot uses 5 search results to create its answer. Since this number cannot exceed 20, the Chatbot cannot accurately summarize a whole category of documents, for example.