Agentic Chatbot component - Fluid Topics - Latest

Fluid Topics Designer Guide

Category
Reference Guides
Audience
public
Version
Latest

The Agentic Chatbot component allows designers to add a window in which users can interact with an AI-powered agent chatbot. The Agentic Chatbot sets itself apart from the Chatbot component through the following features:

  • Its capability to use tools (semantic search, keyword search, section reading).
  • Its reasoning capabilities.

The Agentic Chatbot is not available as a default feature. Get in touch with a Fluid Topics representative to activate it.

To add the Agentic Chatbot component to a page, drag and drop the component onto the canvas.

In the Settings menu, it is possible to configure the Chatbot component as follows:

  • The Agentic Chatbot component cannot access content outside of Fluid Topics.
  • An Agentic Chatbot component on a consumer portal has access to the content available on the manager portal. Configure search filters to limit what content the Agentic Chatbot has access to.
  • The Agentic Chatbot bases its answer on a configurable number of search results defined in the associated AI profile. By default, the Agentic Chatbot uses the maximum amount of search results to create its answer. The maximum number of search results is 50.

For a floating version of the Agentic Chatbot, follow the procedure detailed in the Floating chatbot use case.