The Chatbot traces menu makes it possible for ADMIN and BEHAVIOR_DATA_USER users to see the content of conversations between users and Chatbot components.
Selecting Open details opens a specific conversation. It is then possible to select individual messages from the Chatbot to see the following information:
| Information | Description |
|---|---|
| Summary | Appears after the first Chatbot message. Chatbot components reformulate user queries to create more efficient semantic search queries. Reformulated queries take into account past user messages to create a standalone semantic search query. |
| Semantic search results | The results of a semantic search using the user's query, or the reformulated user query (also known as "summary"). |
| Chatbot instructions | The prompt configured in the AI profile used by the Chatbot component for the conversation. |
Long conversations can be unsatisfactory conversations. Sort the Chatbot traces table by number of questions asked to see long conversations.
- As a beta release, the Chatbot traces menu benefits from ongoing improvements.
- The Chatbot traces menu shows the last 50 conversations.
- It is possible to access Chatbot traces programmatically using the Search chatbot traces web service.