The Chatbot traces menu makes it possible for ADMIN and BEHAVIOR_DATA_USER users to see the content of conversations between users and Chatbot components.
Selecting Open details opens a specific conversation. It is then possible to select individual messages from the Chatbot to see each message's:
- Summary: appears after the first Chatbot message. Chatbot components reformulate user queries to create more efficient semantic search queries. Reformulated queries take into account past user messages to create a standalone semantic search query.
- Semantic search results: the results of a semantic search using the user's query, or the reformulated user query (also known as "summary").
- Chatbot instructions: the prompt configured in the AI profile used by the Chatbot component for the conversation.
Long conversations can be unsatisfactory conversations. Sort the Chatbot traces table by number of questions asked to see long conversations.
- As a beta release, the Chatbot traces menu benefits from ongoing improvements.
- The Chatbot traces menu shows the last 50 conversations.
- It is possible to access Chatbot traces programmatically using the Search chatbot traces web service.