Session journey - Fluid Topics - Latest

Fluid Topics Analytics Guide

Category
Reference Guides
Audience
public
Version
Latest

Selecting a session opens a drawer detailing the analytics session journey.

It is possible to use the Previous and Next buttons to navigate between sessions.

The Session journey drawer displays the following information:

  • The date, time (UTC) and active duration of an analytics session.
  • The following session metrics:
    • The number of search queries during a session (includes searches with no result).
    • The number of search queries with no result during a session.
    • The number of searches in document during a session (includes searches in document with no result).
    • The number of searches in document with no result during a session.
    • The number of document views during a session.
    • The number of topic views during a session.
  • The user ID.

    Users with the ADMIN or USERS_ADMIN role can select the arrow to expand the user ID section to access the following data:

    • The user's full name.
    • The user's email address.
    • The user's roles.
    • The users access groups.
  • The following session information:

  • Fluid Topics uses debouncing to accurately detect when a user starts reading a topic.
  • Search queries detected as suspicious (potential code injection) by Fluid Topics trigger events but are not listed. It is not possible to deactivate this filtering.