Filter content usage heatmaps - Fluid Topics - Latest

Fluid Topics Analytics Guide

Category
Reference Guides
Audience
public
Version
Latest

When accessing the Content usage page of the Analytics dashboard, the Filters drawer opens by default.

Authorized users can define metadata keys and values in this drawer as follows:

  1. Select Add level.
  2. Open the Level 1 metadata menu.
  3. Select a metadata key.
  4. Select Apply to view the resulting content heatmap or, if desired, continue adding levels and values as follows:
    1. Select Add value to filter results on one or more of the values associated with the selected metadata key.
    2. Select Add level to add another level.

Filters applied to the values at lower levels (for example, levels 3 and 4) propagate to the higher levels (for example, levels 1 and 2).

Filtering content usage is only possible using the metadata keys set in the Document metadata section of the Classic interface tab of the Reader page menu. When updating the configuration of the Reader page to display new metadata, the Fluid Topics analytics engine retrieves the new metadata keys to calculate future document view metrics, but it does not update the metrics calculated before adding the new metadata keys.

Depending on how many metadata keys and values are available, it may be necessary to scroll through the menu to see all of them.

The resulting heatmap provides the following information:

  • Directly above the heatmap
  • The total view count for all documents which have the selected metadata.
  • When viewing the entire heatmap
  • The relative popularity of groups of content based on their metadata. Bigger sections indicate a larger number of documents with the corresponding metadata.
  • When holding the mouse over a section of the heatmap
  • The view count for all documents grouped together in that section.

Selecting a section of the heatmap redirects the user to the Document views page with the filters previously defined in the Content usage page applied.